The current developer’s approach could be characterised in ‘manifest’ form as:
- Agile over project-managerial
- Sustainability over speed
- Centralised over distributed
- In-house over outsourced
The estimated turn-around times are based on the time to complete recent past Virtual hub jobs.
These factor in business-as-usual, system administration and miscellaneous work, and may shift depending on future conditions. A broad definition of ‘done’ is used, to include iterative development, and beyond development, to account testing and review time and integration into Virtual hub provision.
The size of jobs is currently estimated broadly as small, medium or large, based on estimates of the size and complexity of the task, comparing to previous work.
Focused Virtual hub development started in Dec 2017, with one developer.
Early background work included reviewing technology options, negotiating roadmap and setting up development systems and operations. There has been more focus on back-end feature development than front-end interface, with some design focused on Bett 2018.
These service arrangements are intended to facilitate the work going ahead.
Business-as-usual is managed with the aid of email/tasks and the SpiceWorks Cloud job logging system. Projects are managed using Trello boards with kanban-style columns.
Basic processes for behind-the-scenes operations such as systems administration, documentation, configuration and knowledge management are in place, although subject to prioritising of user-facing feature delivery. These aim for scaling and continuity. These are guided by standard ITSM best practice ideas, but very adapted with a small-scale, lite and lean orientation.
In computing, this refers to programming/coding to build or configure applications and systems.
In web development, “front-end” normally refers to developing (programming) the interface and “back-end” to developing the underlying application infrastructure. This is distinct from “design” which generally does not include development.
WordPress training is planned, to include the role of WordPress in the Virtual hub. See training notes.